Serious Soft Skills

soft skills
professional skills
career
jobs
human resources
talent management
manager
hiring
recruitment
Dr. Tobin Porterfield
Bob Graham
Serious Soft Skills
job applicants
career success
career training

Bob Graham, author, keynote speaker and trainer on soft skills, explains why the soft skill of cultural awareness is of paramount importance at this time of year. For more podcast episodes, visit Serious Soft Skills website.

Bob Graham, soft skills author, keynote speaker and trainer, explains how problem solvers do their magic, which isn't actually magic.

Dr. Tobin Porterfield interviews his co-host Bob Graham on two new offerings to help people get jobs. Graham has created a free webinar, Acing the Job Interview, which details exactly how to go about using a job interview to advance your chances of getting the job. It's available for free at http://serioussoftskills.com/acingThis course is perfect for people who are struggling to get hired, don't know what to say at a job interview, get nervous at the job interview, or want to be more in command ...

Bob Graham, a soft skills expert and co-founder of Serious Soft Skills, explains how networking can occur without trying. Just being real and talking to people can open great doors of discovery and opportunity.

Bob Graham, co-founder of Serious Soft Skills, explains how the soft skill of collaboration is evident in nearly every part of Thanksgiving.

Learn the one time that you can't possibly multi-task from Dr. Tobin Porterfield, a soft skills expert and co-founder of Serious Soft Skills LLC.

Bob Graham, co-founder of Serious Soft Skills LLC, explains what to do to overcome brief bouts where you lack confidence.

Bob Graham, a soft skills speaker and expert, explains why putting together a list of priorities for the day and week can help you get things done more efficiently.

Bob Graham, co-founder of Serious Soft Skills and a soft skills expert, explains how being analytical isn't bad, but rather a key to building any successful organization.

Dr. Tobin Porterfield, a soft skills expert, explains how a bad opening to a discussion can cripple the whole discussion.

Bob Graham, co-founder of Serious Soft Skills, explains that his recent travels -- and time away for all of us -- provides time to clarify and codify the end-of-year goals we need to achieve.

Bob Graham, co-founder of Serious Soft Skills, talks about wearing masks, like many of us do on Halloween, all year long and its detrimental effects on developing teams, trust and respect.

Dr. Tobin Porterfield, co-founder of Serious Soft Skills, discusses how a big part of successful presentation is sticking to the guidelines.

Bob Graham, co-founder of Serious Soft Skills, explains what's required to successfully lead change in an organization.

Bob Graham, co-founder of Serious Soft Skills, discusses research from HireVue indicating a disconnect between applicants and employers on soft skills.

Dr. Tobin Porterfield, co-founder of Serious Soft Skills, explains that the best organizations make time to cultivate rocks and rockstars.

Bob Graham, cofounder of Serious Soft Skills, explains how he sees the soft skill of being proactive with a definition that's broader than most people's.

Bob Graham, cofounder of Serious Soft Skills, explains why showing respect from the beginning sets the stage for a relationship between any two people.

Bob Graham, cohost of the Serious Soft Skills Podcast, talks about how setting priorities, one of the soft skills, can make or break success in our days, weeks, months and years.

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, talks about the Italian word terra and how it applies to business and management.

Sales, whether of products and services or ideas, requires powerful presentation skills and Keith Daw, Vice President of Business Development and Trainer at Sandler Training in Baltimore, offers insights and tips for success.Among the topics he discussed in an interview with cohost Bob Graham are:Where sales and presentation, one of the soft skills, intersectTips and strategies for better presentationsKeith Daw, Vice President of Business Development and Trainer at Sandler Training in Baltimore ...

Bob Graham, cohost of the Serious Soft Skills Podcast, explains in Half-Marathon Monday, his runup to a run in December, how he has to be flexible while traveling and how flexibility is critical to our success in work.

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, gives an example of where he wasn't listening as well as he should have and he got called out on it.

So many of us are involved in selling, either as a career or for our ideas. We brought in an expert to talk about the role of soft skills in sales. This week Bob Graham is talking to Keith Daw, Vice President of Business Development and Trainer at Sandler Training in Baltimore, for a discussion on soft skills and sales.Keith Daw trains high-level executives on sales and training. He also is a strong advocate for the role of soft skills in business. Here is the first part of an interview Bob rece ...

Bob Graham, cohost of the Serious Soft Skills Podcast, discusses how resilience and persistence come into play in his preparation for a half marathon and our business lives.

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, explores a proverb, and songs by Jimmy Buffet and Crowded House, and what they say about the soft skill of having a positive attitude.

A listener suggests that we add accepting compliments as a soft skills since we have one that is accepting criticism in our list of 55 soft skills people can use in the workplace. The cohosts debate the merits of the suggestion in this episode.In this episode, cohosts Dr. Tobin Porterfield and Bob Graham discuss the following:Why accepting compliments is important in businessWhy it mattersWhether accepting compliments is a good addition to the soft skills listAn alternative proposalA critique of ...

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, explores what new findings in virtual reality mean for soft skills.

Bob Graham, cohost of the Serious Soft Skills Podcast, discusses how perseverance is really about planting seeds without knowing what will grow.

In this episode, we air the second part of our interview with Michael Rogers, bestselling author of You Are the Team—6 Simple Ways Teammates Can Go from Good to Great.Cohost Bob Graham interviews Michael, who is a consultant on teamwork and leadership and is working on his second business book, Heart Based Leadership. If you missed the first part of the interview, visit Episode 62.In this episode, Bob and Michael discuss:The differences between teamwork and team buildingHow to give and receive c ...

Serious Soft Skills Podcast Cohost Bob Graham explains how his effort to stay self-motivated when preparing for a half marathon mirrors what every employee needs to do to succeed at work.

Bob Graham, cohost of the Serious Soft Skills Podcast, suggests a new way to look at our adeptness with soft skills.

Teams cannot achieve results without teamwork, and we found an expert to talk about teamwork. Join us as special guest Michael G. Rogers, author of the bestselling business book, You Are the Team—6 Simple Ways Teammates Can Go from Good to Great.Michael Roger’s is a 2014 Inc. magazine Top 100 Leadership Speaker who is working on his second book,Heart Based Leadership, and his blogTeamwork and Leadershipregularly ranks in the top 10 of leadership blogs and has a monthly following of more than 30, ...

Bob Graham, cohost of the Serious Soft Skills Podcast, starts a new Monday feature on soft skills that he finds in preparation for a half marathon he is running in December. Here's a new way to look at soft skills.

Serious Soft Skills Minute 9: Empathy

Fri Sep 07 2018 (00:50)

Bob Graham, cohost of the Serious Soft Skills Podcast, describes empathy in easy-to-understand terms. For a more detailed discussion, check out Serious Soft Skills Podcast Episode 9.

61: Able to Work Under Pressure

Wed Sep 05 2018 (13:44)

Pressure is one of the realities in today's fast-paced business environment. To not be able to deal well with pressure is to practically guarantee you will be ineffective in performing your job. Today, we will discuss dealign with pressure and give some tips for handling pressure at work.Cohosts Dr. Tobin Porterfield and Bob Graham discuss:Finding the sweet spot in handling pressureThe "Yerkes-Dodson Law"Pressure and controlSome suggestions for dealing with stress:Accept that stress is a part of ...

Bob Graham, cohost of the Serious Soft Skills Podcast, opens our eyes to how we often see soft skills and why it hurts our chances of achieving real success.

Today, Bob Graham, cohost of the Serious Soft Skills Podcast, talks about how changing things up, whether in running or how you approach your day, can improve your situation. He suggests people try changing their attitude, with a positive attitude being one of the soft skills, to derive a different result at work.

60 Managing Relationships

Wed Aug 29 2018 (12:58)

Relationships are at the core of all business these days, so our ability to manage them is paramount if we are going to be successful in practically any job.In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham discuss:How changes in the work world necessitate building more relationshipsHow to manage relationshipsExamples of well managed and poorly managed relationshipsThe benefits of managing relationships with workers, former colleagues, bosses and othersHere are some hints for bett ...

Bob Graham, cohost of the Serious Soft Skills Podcast, explains how to integrate soft skills into your resume and cover letter to make yourself a more appealing candidate to employers.

Bob Graham, cohost of the Serious Soft Skills Podcast, explains how doing your homework on a job search makes a huge difference in your results.

People ask us all the time how we got into soft skills so today, we’re going to explain how each of us came to this place and why we know soft skills are so important. All that and more in a few seconds.Cohosts Dr. Tobin Porterfield and Bob Graham discuss:Their individual paths toward leading the soft skills revolutionWhy they feel compelled to lead this chargeExamples from their lives, including one from supply chain work, where soft skills made all the differenceIf you liked what you heard tod ...

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, explains how talent management and hiring managers are focusing on the wrong skills when evaluating candidates for jobs.

Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, explains how we look at soft skills more robustly than others who have written about them.

58: Dealing with Ambiguity

Wed Aug 15 2018 (18:22)

The world is changing faster and faster. What seemed clear yesterday may not be clear today and who knows what tomorrow will bring? Dealing with ambiguity is not just a soft skill but a necessity in today’s workplace. We will discuss dealing with ambiguity and even give some hints for how to handle it.Cohosts Dr. Tobin Porterfield and Bob Graham discuss the following topics:Life isn’t predictable and it can get boringHow clock speed affects our ability to succeedDealing with not knowingDecisions ...

Dr. Tobin Porterfield, one of the cohosts of the Serious Soft Skills Podcast, explains what we mean when we say soft skills.

Bob Graham, one of the hosts of the Serious Soft Skills Podcast, introduces the new Serious Soft Skills Minute.

57: Willingness to Learn

Wed Aug 08 2018 (16:46)

A willingness to learn is a powerful tool that recognizes that the processes, software and techniques that you know are just the foundation for your success.Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:How changes in the workplace necessitate the need to be willing to learnHow do you tease out a willingness to learn in an applicationEmployers want to see a willingness to learnCuriosity is keyHints for learning new things to promote your professional benefit Next Week ...

56: Accepting Criticism

Wed Aug 01 2018 (20:37)

Accepting criticism can take the wind out of our sails and hurt our ability to advance in our careers, relationships and in life. We will discuss this complicated soft skill and give hints for delivering and responding to it better in this week’s episode of the Serious Soft Skills Podcast.Cohosts Dr. Tobin Porterfield and Bob Graham talk about a number of important issues, including:Why the soft skill of accepting criticism can be difficult to hearHow accepting criticism can benefit us and our d ...

55: Soft Skills and the Hiring Process

Wed Jul 25 2018 (16:49)

A Forbes.com article, How to Hire the Right People to Help Your Organization Success by Sally Percy, suggests that employers are undervaluing soft skills, which seems silly in this low-unemployment business climate. We will discuss the technical skills fixation and why it hurts employers in this episode of the Serious Soft Skills Podcast.Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:Why focusing on technical skills is comfortable, but difficult to enable proper hiring ...

54: Starting the Soft Skills Revolution

Wed Jul 18 2018 (09:20)

In this episode we launch The Soft Skills Revolution. We discuss why it matters, what it means and how you can help.Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:*Why the soft skills revolution must occur*How a successful revolution would change the workplace.Join the revolution at TheSoftSkillsRevolution.com.Next weekWhy hiring is all wrong and what soft skills could do to help it. New episodes every Wednesday.

Cobots, robots working collaborating with people to accomplish specific tasks like deep tissue massage and other tasks, and what they mean for soft skills are our topic this week.Among the topics cohosts Dr. Tobin Porterfield and Bob Graham talk about this week include”How robots learn tasksHow robots are learning new steps and the latest in robot technologyRobots are becoming a bigger part of the job worldHow new technology is changing our soft skillsExamples of when soft skills exceed the capa ...

52: Celebrating a Year of Podcasting

Wed Jul 04 2018 (13:41)

Lessons Learned and New Things Coming

We celebrate our first anniversary of the podcast with a celebration, with lessons learned, and even some hints of what’s in the pipeline for the podcast and soft skills on this week’s Serious Soft Skills podcast.Cohosts Dr. Tobin Porterfield and Bob Graham discuss the following:What they didn’t expect about podcastingHow they and the podcast has evolved over the yearWhy the podcast is so topicalWhat the Soft Skills Revolution isHow soft skills fit in with technical skillsMore soft skills in mor ...

51: Being Culturally Aware

Wed Jun 27 2018 (19:38)

A growing list of cultural differences -- from generational to technological skills, from social and political, to religious and lifestyle differences -- are realities in today’s workplace. In this episode of the Serious Soft Skills Podcast, we will discuss what being culturally aware means and how to avoid being culturally unaware.Among the topics Dr. Tobin Porterfield and Bob Graham discuss in this episode:Dealing with diversity in the workplace and how it affects performance, innovation and m ...

Mike Shelah, an expert and early advocate for LinkedIn’s ability to connect people for business, shares his wisdom on LinkedIn, networking and soft skills in this episode of the Serious Soft Skills podcast.Cohosts Dr. Tobin Porterfield and Bob Graham are joined by Mike Shelah, head of Shelah Consulting (http://mikeshelah.com) for a discussion of the following:How to use LinkedIn to make quality connectionsWhat not to do on LinkedInHow to gain permission to askMike’s formula for using LinkedIn ef ...

Whether we know it or not, our actions usually align with our ethics, and people with good ethics tend to be trusted and respected more than those whose ethical decision making is questionable. We are going to look at the ethical implications of decisions we make in this weeks’ episode of the Serious Soft Skills podcast.Among the topics cohosts Dr. Tobin Porterfield and Bob Graham discuss are:A definition of ethics and how it applies to workThe value of virtueHow questionable ethics can erode tr ...

Positive outcomes derive from a positive attitude, but why do we say that, and what do we do when we don’t have a positive attitude at times. We’ll tackle that saying and how to maintain a positive attitude in this episode of the Serious Soft Skills Podcast.Cohosts Dr. Tobin Porterfield and Bob Graham explore a variety of topics related to the soft skill of having positive attitude.Among the topics they address are:What if we bring a negative attitude to a situationThe negative effects of creati ...

47: The One Paperback Soft Skills Book You Have to ReadCohosts Dr. Tobin Porterfield and Bob Graham celebrate the long-awaited release of the paperback version of The 55 Soft Skills That Guide Employee and Organizational Success and explain how reading it will help anyone who works.Among the topics they discuss in this short episode are:How they came up with all 55 soft skillsTheir surprise at how many soft skills employees useThe logic of the bookWhere employees and leaders can benefit from rea ...

This week’s Serious Soft Skills podcast explores the soft skill of working independently, or with minimal supervision, and how it fosters better teams and trust.Cohosts Dr. Tobin Porterfield and Bob Graham, authors of The 55 Soft Skills That Guide Employee and Organizational Success, talk about a variety of aspects of this soft skill, including:Letting go of micromanagementThe idea of ownership of projects and knowing when to share a project or take it to completion ourselvesStrategies for ensur ...

Cohosts Dr. Tobin Porterfield and Bob Graham explore the soft skills of adapting knowledge to new situations, what it means and how it helps build teams and careers.Among the topics they discuss are:How companies are relying more on people who can apply knowledge to solve new problemsWhy this soft skill is so important to company growthWhat other soft skills are included in this abilityEmployers want people with new ideas, not the same old perspectives they already haveHow successfully applying ...

Today’s episode isn’t about writing the Great American Novel, but rather how we incorporate the powerful aspects of storytelling into how we explain our work and our ideas so we connect emotionally.Cohosts Dr. Tobin Porterfield and Bob Graham explore this important aspect of success, looking at it helps us at interviews, in meetings and when working with any other group. Storytelling can work in any situation where we talk about our work.Among the topics they cover in this episode of the Serious ...

Podcast 43: Managing Multiple Projects

Wed May 02 2018 (18:52)

Podcast 43: Can Manage Multiple ProjectsPeople think that being a good multi-tasker, something research says is impossible, means you are able to manage multiple projects. Most employees need to be able to manage different projects at the same time, meeting deadlines and working with others, to be effective.Cohosts Dr. Tobin Porterfield and Bob Graham dig into this important soft skills. Among the topics they discuss:The difference between multi-tasking and managing multiple projectsWhy we belie ...

Podcast 42 Being Responsive

Wed Apr 25 2018 (19:38)

Being responsive is a soft skill that can spark creativity, trust and innovation in teams big and small. Learn how and why in this week’s episode of Serious Soft Skills. Cohosts Dr. Tobin Porterfield and Bob Graham explain how the soft skill of being responsive sets teams up to succeed.

Podcast 41 Able To Escalate

Wed Apr 18 2018 (14:42)

The decision on when to escalate a situation to a boss or supervisor is an important one, for which rules are rarely clear.In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham are going to explain this soft skill and how and when we should be escalating a situation to a higher-up, and why successfully using this soft skill can help an organization’s culture and trust.

Podcast 40: Being Mature

Wed Apr 11 2018 (20:18)

Being mature is a heavily sought-after trait, but what is being mature and how to we identify it and look for it in people. That’s the topic for this week’s episode of the Serious Soft Skills podcast.

Podcast 39: Being Client Focused

Wed Apr 04 2018 (17:21)

Being focused on the client, whoever that is — both internal and external to the organization — is a critical component of any successful business and a soft skill that we need to understand and incorporate into any business.Co-hosts Dr. Tobin Porterfield and Bob Graham explore client focus from two different perspectives — one looking at external customers and the other looking at internal customers.It's sure to help you better work with whatever clients you have, no matter what your business.

Unleashing the Power of Soft Skills

Cohosts Dr. Tobin Porterfield and Bob Graham will tackle the soft skill of complying with standards. Sounds boring, right? Well, they’re going to make it interesting. We promise.Among the topics they will discuss this week are:Why complying with standards is a soft skillThe difference between internal and external standardsWritten and unwritten standardsHow the subprime mortgage industry breaking key rules caused a financial collapseWhen standards need to be challenged or questionedHow time can ...

Podcast 37: Details, Details, Details

Wed Mar 21 2018 (18:33)

Why Paying Attention to The Little Stuff Matters So Much

Paying attention to details can help an individual, the team and the organization. Yet most of us struggle with this important soft skill. Learn why it matters and how to do it better in this episode of Serious Soft Skills.Cohosts Dr. Tobin Porterfield and Bob Graham explore the many important benefits of paying attention to details.Among the topics they cover:Who benefits from our attention to detailWhat happens when we don’t pay attention to detailsHow to pay attention to details more effectiv ...

Co-hosts Dr. Tobin Porterfield and Bob Graham talk about setting goals and prioritizing, which together make an important soft skills for managers, leaders and any employee. Setting goals, as in organizing and prioritizing your work,

Co-hosts Dr. Tobin Porterfield and Bob Graham talk about setting goals and prioritizing, which together make an important soft skills for managers, leaders and any employee. Setting goals, as in organizing and prioritizing your work, is critical for team success. To make sure everyone is working toward the same overall goal, we need to assign tasks. Those tasks have to be completed on time or else others will be waiting. Among the topics they address: Examples of where setting goals and priorit ...

Responding to listeners questions the co-hosts explain why people don’t talk much about soft skills and how often we call on our soft skills, often without even being aware of it. Co-hosts Dr. Tobin Porterfield and Bob Graham answer questions about sof...

Responding to listeners questions the co-hosts explain why people don’t talk much about soft skills and how often we call on our soft skills, often without even being aware of it. Co-hosts Dr. Tobin Porterfield and Bob Graham answer questions about soft skills from some of their listeners in this episode. Among the topics they discuss: How soft skills tend to be overlooked Why people fail to recognize the role of soft skills How combining soft skills with technical skills makes employees and or ...

Enthusiasm is not just a soft skills; it’s an attitude, a choice we make that is often heavily influenced by our workplace culture, but more importantly, success. We’ll discuss how and why enthusiasm is important in every workplace. Co-hosts Dr.

Enthusiasm is not just a soft skills; it’s an attitude, a choice we make that is often heavily influenced by our workplace culture, but more importantly, success. We’ll discuss how and why enthusiasm is important in every workplace. Co-hosts Dr. Tobin Porterfield and Bob Graham discuss the following: The value of enthusiasm and why it’s a soft skill The Fake It Till You Make It reality Enthusiasm is a form of professionalism How optimism fuels enthusiasm Tips for how to look enthusiastic, even ...

More than four-in-five jobs come from connections, making networking a critical piece of any job search or path toward promotion. And at its core, any kind of networking calls on our soft skills. Dr. Tobin Porterfield and Bob Graham discuss: Why focusi...

More than four-in-five jobs come from connections, making networking a critical piece of any job search or path toward promotion. And at its core, any kind of networking calls on our soft skills. Dr. Tobin Porterfield and Bob Graham discuss: Why focusing on the perfect customer during networking can ruin any event How every contact you make could be a vitally important one someday How networking differs from speed dating Building value through networking is the name of the game Some examples of ...

Dr. Tobin Porterfield and Bob Graham explain how to become more effective as a networker, what soft skills you should be applying and how you can overcome your fears and reluctance to make connections that can enhance your career.   LinkedIn.

Dr. Tobin Porterfield and Bob Graham explain how to become more effective as a networker, what soft skills you should be applying and how you can overcome your fears and reluctance to make connections that can enhance your career.   LinkedIn.com in 2016 found that 85% of all jobs come from networking. Therefore, our ability to be successful at formal and informal networking can play a huge role in our career enhancement and opportunities. Among the topics they discuss are: How to approach netwo ...

This is the last week of our Six Weeks of Serious Soft Skills Strategy and this week we look at a specific job posting and talk about how the employer could have better integrated soft skills into the job posting,

This is the last week of our Six Weeks of Serious Soft Skills Strategy and this week we look at a specific job posting and talk about how the employer could have better integrated soft skills into the job posting, valuable information for employers and job seekers. In this week’s episode, Dr. Tobin Porterfield and Bob Graham discuss various aspects of integrating soft skills into a job announcement. Among the topics they discuss are: Getting soft skills into the competencies and qualifications ...

In Week 5 of our Six Weeks of Serious Soft Skills Strategy, we look at how to implement soft skills into the hiring process, which will provide valuable insights into the process for hiring managers and job applicants.   Dr.

In Week 5 of our Six Weeks of Serious Soft Skills Strategy, we look at how to implement soft skills into the hiring process, which will provide valuable insights into the process for hiring managers and job applicants. Dr. Tobin Porterfield and Bob Graham, co-hosts of the Serious Soft Skills Podcast, cover the following topics: Avoiding the trap of only looking at technical skills Evaluating applicants’ functional skills along with soft skills How applicants can articulate how they can blend s ...

It’s Week 4 of the Six Weeks of Serious Soft Skills Strategy, where we will be looking at how to incorporate soft skills into a job interview. Armed with this ability, you will zoom to the top of every job search list.

It’s Week 4 of the Six Weeks of Serious Soft Skills Strategy, where we will be looking at how to incorporate soft skills into a job interview. Armed with this ability, you will zoom to the top of every job search list. In Episode 29 of the Serious Soft Skills Podcast, Dr. Tobin Porterfield and Bob Graham continue to put soft skills to work for you in your quest to obtain a better job or a promotion. This week, we're going to talk through how to use soft skills as an interviewee. Among the topics ...

Soft skills can hold important role in getting noticed in a job search, especially when integrated into your cover letter and resume. We’ll discuss how to get that notice by beefing up your soft skills in these materials.

Soft skills can hold important role in getting noticed in a job search, especially when integrated into your cover letter and resume. We'll discuss how to get that notice by beefing up your soft skills in these materials. As employers and organizations look more at soft skills, applicants need to articulate their soft skills in the cover letter and even the resume. So in Week 3 of the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham discuss a number of strategies f ...

In the second week of the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham talk about integrating soft skills into cover letters and resumes.   Most employers continue to focus on technical skills,

In the second week of the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham talk about integrating soft skills into cover letters and resumes. Most employers continue to focus on technical skills, which are critical in their hiring decisions. But applicants who look for matches and exploit those matches can position themselves ahead of other candidates and show employers why they are perfect for a position. Among the topics they discuss in this episode are: Why jo ...

To launch the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham discuss their new book, The 55 Soft Skills that Guide Employee and Organizational Success, its origins and how it will help every employee and leader be more ...

To launch the Six Weeks of Serious Soft Skills Strategy, Dr. Tobin Porterfield and Bob Graham discuss their new book, The 55 Soft Skills that Guide Employee and Organizational Success, its origins and how it will help every employee and leader be more effective this year. Hosts Dr. Tobin Porterfield and Bob Graham have released a new ebook, The 55 Soft Skills that Guide Employee and Organizational Success, that offers the first comprehensive look at the 55 soft skills they have uncovered through ...

A discussion of the pros and cons of the name “soft skills” and whether other names are better and avoid relegating them to second-class status in the workplace.   Hosts Dr. Tobin Porterfield and Bob Graham explore the name “soft skills” and if it’s a ...

A discussion of the pros and cons of the name “soft skills” and whether other names are better and avoid relegating them to second-class status in the workplace.   Hosts Dr. Tobin Porterfield and Bob Graham explore the name “soft skills” and if it’s a good moniker for all of the skills employees and organizations use in combination with technical skills. Among the topics they discuss: Why some people think soft skills is derogatory and minimizes the role these skills play in the workplace, job ...

Written communication is an important skill, for it is often our first — and potentially — lasting impression of a person. We’ll discuss good writing and give tips for how to write better.   Hosts Dr. Tobin Porterfield and Bob Graham talk about the imp...

Written communication is an important skill, for it is often our first — and potentially — lasting impression of a person. We’ll discuss good writing and give tips for how to write better.   Hosts Dr. Tobin Porterfield and Bob Graham talk about the important soft skill of written communication in this episode. Among the topics they cover are: How our writing is often where people first encounter us Why writing conveys what’s inside our minds Writing tells us about how someone sees the world, se ...

Some see the soft skill of collaboration as a valuable soft skill, while others say it stunts creativity. The hosts give their views on these divergent points of view.   osts Dr. Tobin Porterfield and Bob Graham explore the various views regarding the ...

Some see the soft skill of collaboration as a valuable soft skill, while others say it stunts creativity. The hosts give their views on these divergent points of view.   osts Dr. Tobin Porterfield and Bob Graham explore the various views regarding the soft skill of collaboration as a followup to their discussion in Episode 22 of what collaboration is. Topics discussed include: Does collaboration kill creativity, as Geoffrey James suggests in an Inc. magazine article, Collaboration Kills Creativ ...

Collaboration among workers can be the jet fuel for teams, pushing them to solve problems and achieve results that they could not have accomplished separately.   Hosts Dr. Tobin Porterfield and Bob Graham discuss what collaboration is,

Collaboration among workers can be the jet fuel for teams, pushing them to solve problems and achieve results that they could not have accomplished separately.   Hosts Dr. Tobin Porterfield and Bob Graham discuss what collaboration is, why it is so beneficial to organizations and what it can deliver to teams and organizations. Topics discussed include: What collaboration is How people’s perspectives have to align for collaboration to occur Why collaboration gets us to a better spot How collabor ...

Just in time for Thanksgiving and the holidays, a listener suggests that we add being appreciative to the list of 55 soft skills and how it affects organizational culture.   Dr. Tobin Porterfield and Bob Graham weigh whether being appreciative or thank...

Just in time for Thanksgiving and the holidays, a listener suggests that we add being appreciative to the list of 55 soft skills and how it affects organizational culture.   Dr. Tobin Porterfield and Bob Graham weigh whether being appreciative or thankful should be added to the list of 55 soft skills. Topics they address include: How the suggestion came up. How the original list of 55 soft skills were developed. A case for adding being appreciative or thankful. Some soft skills that aren’t job- ...

Being persuasive is a foundational soft skill that everyone in an organization has a responsibility to use, although it’s vitally important to being a successful leader.     Dr. Tobin Porterfield and Bob Graham discuss the soft skill of being persuasiv...

Being persuasive is a foundational soft skill that everyone in an organization has a responsibility to use, although it’s vitally important to being a successful leader.     Dr. Tobin Porterfield and Bob Graham discuss the soft skill of being persuasive and how it use can spur an organization’s growth. Among the topics they discuss are: Why being persuasive makes our list How to differentiate between manipulation and persuasion A working definition of persuasion How persuasion leads to “buy-in” ...

Delegation, one of the 55 soft skills, helps determine which human resources to delegate to specific tasks to ensure organizational effectiveness. In this episode, the hosts, Dr. Tobin Porterfield and Bob Graham,

Delegation, one of the 55 soft skills, helps determine which human resources to delegate to specific tasks to ensure organizational effectiveness. In this episode, the hosts, Dr. Tobin Porterfield and Bob Graham, discuss: What delegation is The intentionality of delegation How return on assets (ROA) plays into deciding when to delegate How delegation can build a better, deeper team When delegation becomes shirking and avoiding the Tom Sawyer approach How to know when good delegation is occurrin ...

Environment, while not a soft skill, plays a critical role in which soft skills we use and how we use them. Hosts Dr. Tobin Porterfield and Bob Graham discuss the role of environment in this episode.   Environment is not a soft skill,

Environment, while not a soft skill, plays a critical role in which soft skills we use and how we use them. Hosts Dr. Tobin Porterfield and Bob Graham discuss the role of environment in this episode.   Environment is not a soft skill, but it performs an important role in determining which soft skills to use and how to use them. In this episode, the hosts discuss: Why soft skills are dependent on the environment in which they are employed. How environment might play into when to ask of a raise H ...

Meeting facilitation may not seem like a soft skill, but it can easy serve as a gateway to more productivity and opportunity for leaders, managers and organizations.   Hosts Dr. Tobin Porterfield and Bob Graham discuss the cost and culture surrounding ...

Meeting facilitation may not seem like a soft skill, but it can easy serve as a gateway to more productivity and opportunity for leaders, managers and organizations.   Hosts Dr. Tobin Porterfield and Bob Graham discuss the cost and culture surrounding ineffective meetings and why good meetings really do require strong soft skills. In this episode, they discuss: The incredible cost to American companies from unproductive meetings. Why meeting facilitation is on the soft skills list How technolog ...

Soft skills are the true differentiator that helps people with strong technical skills earn jobs and transform their organizations, the hosts explain while answering listener questions. Introduction Bob Graham (‘0:20’): Welcome to Serious Soft Skills,

Soft skills are the true differentiator that helps people with strong technical skills earn jobs and transform their organizations, the hosts explain while answering listener questions. Introduction Bob Graham (‘0:20'): Welcome to Serious Soft Skills, Episode 16. With me is Dr. Tobin Porterfield.  For you newcomers and those of you who have been with us for a while, you may or may not know we have uncovered a list of 55 soft skills. We dug this list up though academic research and our teac ...

Patience makes the list of soft skills. We’ll explain why and how it fosters opportunities at work and in careers.   Introduction Dr. Tobin Porterfield (‘0:20’): Welcome to Serious Soft Skills, Episode 15. With me is Bob Graham. For you newcomers,

Patience makes the list of soft skills. We'll explain why and how it fosters opportunities at work and in careers.   Introduction Dr. Tobin Porterfield (‘0:20'): Welcome to Serious Soft Skills, Episode 15. With me is Bob Graham. For you newcomers, welcome. Let's set the stage. We have uncovered a list of 55 soft skills from our review of academic research and our teaching of college students, and our work in diverse industries. We use our keen eye on soft skills to help uncover how they wo ...

Self-reflection, while not a soft skill, plays an important role in how we develop our soft skills over time. Introduction Bob Graham (‘0:20’): Hello, I am Bob Graham and with me as always is Dr. Tobin Porterfield. We teach college,

Self-reflection, while not a soft skill, plays an important role in how we develop our soft skills over time. Introduction Bob Graham (‘0:20'): Hello, I am Bob Graham and with me as always is Dr. Tobin Porterfield. We teach college, we research soft skills and we help our students develop these skills and have seen how they play out in a variety of work settings. We'll show you that eye for soft skills in a second when we start talking about self reflection. Graham (‘0:39'): Self ref ...

Exploring the role customer service as a soft skill plays in the success of an organization om an interview with customer service expert Neal Woodson.   Introduction Dr. Tobin Porterfield (‘0:21’): Welcome to Episode 13 of Serious Soft Skills.

Exploring the role customer service as a soft skill plays in the success of an organization om an interview with customer service expert Neal Woodson.   Introduction Dr. Tobin Porterfield (‘0:21'): Welcome to Episode 13 of Serious Soft Skills. I am your host, Dr. Tobin Porterfield. Today we will have the second of a two-part interview that my cohost Bob Graham conducted with Neal Woodson. Neal has 35 years of experience across a range of environments, including 19 years in the event techno ...

The soft skill of customer service is often misunderstood. Serious Soft Skills Cohost Bob Graham interviews Neal Woodson, a customer service expert, in the first part of a two-part interview on the topic. Neal’s view is that customer service is the mos...

The soft skill of customer service is often misunderstood. Serious Soft Skills Cohost Bob Graham interviews Neal Woodson, a customer service expert, in the first part of a two-part interview on the topic. Neal's view is that customer service is the most important aspect of what organizations provide, and it ultimately is what is necessary to find any success. Introduction Dr. Tobin Porterfield (‘0:21'): Welcome to Episode 12 of Serious Soft Skills. I am your host, Dr. Tobin Porterfield. To ...

Project management is not always considered a soft skill. Hosts Dr. Tobin Porterfield and Bob Graham discuss its role as a soft skill and discuss the criticism. What Project Management Is Bob Graham ‘1:06’: We should probably start out first off with d...

Project management is not always considered a soft skill. Hosts Dr. Tobin Porterfield and Bob Graham discuss its role as a soft skill and discuss the criticism. What Project Management Is Bob Graham ‘1:06': We should probably start out first off with defining what project management is and explaining why it fits into our list of soft skills because most people, or some people, might be thinking that they can take a course of project management in college. Why are you saying it's a soft ski ...

Hosts Dr. Tobin Porterfield and Bob Graham discuss perseverance or persistence, and why it plays a critical role in group dynamics. Introduction Graham ‘0:21’: Welcome to Episode 10 of Serious Soft Skills. I’m Bob Graham and with me as always,

Hosts Dr. Tobin Porterfield and Bob Graham discuss perseverance or persistence, and why it plays a critical role in group dynamics. Introduction Graham ‘0:21': Welcome to Episode 10 of Serious Soft Skills. I'm Bob Graham and with me as always, at least so far, is Dr. Tobin Porterfield. We each teach college; we collaborate on researching soft skills, and we both have used and seen others employ soft skills over the course of our long and illustrious careers, not that long and not that illu ...

Hosts Dr. Tobin Porterfield and Bob Graham discuss empathy, a soft skill that everyone can benefit from, but it’s a soft skill that is poorly understood and often overlooked.  Introduction Graham ‘0:24’: Welcome to Episode 9 of Serious Soft Skills.

Hosts Dr. Tobin Porterfield and Bob Graham discuss empathy, a soft skill that everyone can benefit from, but it's a soft skill that is poorly understood and often overlooked.  Introduction Graham ‘0:24': Welcome to Episode 9 of Serious Soft Skills. I'm Bob Graham and with me as always, at least so far, is Dr. Tobin Porterfield. We each teach college; we collaborate on researching soft skills, and we both have used and seen others employ soft skills over the course of our long and illustrio ...

Hosts Dr. Tobin Porterfield and Bob Graham look at the soft skills that guide an organization and its culture toward change and a shared vision.   Bob Graham (‘0:00’): Coming up, we’re going to talk about the list of soft skills that play the most prom...

Hosts Dr. Tobin Porterfield and Bob Graham look at the soft skills that guide an organization and its culture toward change and a shared vision.   Bob Graham (‘0:00'): Coming up, we're going to talk about the list of soft skills that play the most prominent role in organizations and organizational change. That and more in just a few seconds. Introduction Graham ‘0:20': Welcome to Episode 8 of Serious Soft Skills. I'm Bob Graham and with me as always is Dr. Tobin Porterfield. We each ...

Hosts Dr. Tobin Porterfield and Bob Graham talk about specific soft skills that fuel innovation and guide you when you are working in a group. Bob Graham (‘0:00’): Coming up, we’re going to talk about some specific soft skills that guide you when you a...

Hosts Dr. Tobin Porterfield and Bob Graham talk about specific soft skills that fuel innovation and guide you when you are working in a group. Bob Graham (‘0:00'): Coming up, we're going to talk about some specific soft skills that guide you when you are working in a group. That and more in just a few seconds. Introduction Graham ‘0:19': Welcome to Episode 7. It's already been a week. I'm Bob Graham and with me is Dr. Tobin Porterfield. We each teach college, we collaborate on resear ...

Hosts Dr. Tobin Porterfield and Bob Graham discuss the soft skills necessary to foster good one-on-one communications. Bob Graham ‘0:00’: Coming we’re going to talk about the specific soft skills that can make or break your discussion with another pers...

Hosts Dr. Tobin Porterfield and Bob Graham discuss the soft skills necessary to foster good one-on-one communications. Bob Graham ‘0:00': Coming we're going to talk about the specific soft skills that can make or break your discussion with another person. That and more in just a few seconds. The Opening Graham ‘0:17': Welcome to Episode 6 of Serious Soft Skills. I am Bob Graham and with me is Dr. Tobin Porterfield. We each teach college, we collaborate on researching soft skills and ...

Dr. Tobin Porterfield and Bob Graham take a deeper dive into one of the key areas of soft skills: Individual soft skills. We’re also going to talk about how best to get moving toward improving your soft skills. Bob Graham ‘0:00’:  Coming up,

Dr. Tobin Porterfield and Bob Graham take a deeper dive into one of the key areas of soft skills: Individual soft skills. We’re also going to talk about how best to get moving toward improving your soft skills. Bob Graham ‘0:00’:  Coming up, we’re going to take a deeper dive into one of the key area of soft skills: Individual soft skills. Graham ‘0:23’: Welcome to Episode 4 of Serious Soft Skills. I am Bob Graham, and with me, as always,  is Dr. Tobin Porterfield. We each teach college, we colla ...

Hosts Dr. Tobin Porterfield and Bob Graham share some cutting-edge research on soft skills we obtained from a survey of almost 500 business people. They further dig into results among various groups, including people seeking jobs,

Hosts Dr. Tobin Porterfield and Bob Graham share some cutting-edge research on soft skills we obtained from a survey of almost 500 business people. They further dig into results among various groups, including people seeking jobs, workers without leadership roles, mid-level managers, executives, and the self-employed. It’s great stuff that will give you new insights on soft skills. Bob Graham ‘0:00’: Coming up, we will share some cutting-edge research on soft skills we obtained from a survey of ...

Today we are going to look at arguably what is one of the most important soft skills, one that sets the stage for so many other soft skills to appear. Will you agree or disagree with our host? Bob Graham ‘0:00’: Coming up,

Today we are going to look at arguably what is one of the most important soft skills, one that sets the stage for so many other soft skills to appear. Will you agree or disagree with our host? Bob Graham ‘0:00’: Coming up, we are going to look at arguably what is one of the most important soft skills, one that sets the stage for so many other soft skills to appear. That’s coming up in just a few seconds. Graham ‘0:26’: Welcome to Episode 3 of Serious Soft Skills. I am Bob Graham and with me, as ...

You may have heard about soft skills, but you may not know who in your office needs to use them and why. We’ll explain it all. Bob Graham ‘0:00’: You may have heard about soft skills, but you may not know who in your office needs to use them and why.

You may have heard about soft skills, but you may not know who in your office needs to use them and why. We'll explain it all. Bob Graham ‘0:00': You may have heard about soft skills, but you may not know who in your office needs to use them and why. We will enlighten you in just a few seconds. Graham ‘0:22': Welcome to Episode 2 of Serious Soft Skills. I am Bob Graham, and with me is Dr. Tobin Porterfield. We each teach college, we collaborate on researching soft skills, and we both ...

Podcast 1: What Are Soft Skills Anyway?

Thu Jun 29 2017 (18:16)

Hosts Dr. Tobin Porterfield and Bob Graham explain what soft skills are, using powerful examples from business.  Bob Graham ‘0:22’: We’re going to explain what soft skills are in general, and explain them in a way that gives people a better understandi...

Hosts Dr. Tobin Porterfield and Bob Graham explain what soft skills are, using powerful examples from business.  Bob Graham ‘0:22': We’re going to explain what soft skills are in general, and explain them in a way that gives people a better understanding. Let’s start with the big question first. Why soft skills now? Dr. Tobin Porterfield ‘0:58': We know from our research that soft skills go back almost 50 years. So they are not new. But what is new is, we are in a hyper-competitive m ...