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Serious Soft Skills
Podcast 41 Able To Escalate
Ep. 41
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The decision on when to escalate a situation to a boss or supervisor is an important one, for which rules are rarely clear. In today’s episode, cohosts Dr. Tobin Porterfield and Bob Graham are going to explain this soft skill and how and when we should be escalating a situation to a higher-up, and why successfully using this soft skill can help an organization’s culture and trust.
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