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Think Retail

A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.

A podcast where top designers, strategists, thought leaders and business people discuss what’s coming next.
2019-6-25

Legal Cannabis and the Retail Experience

Ep. 9

All across North America, the decriminalization or legalization of cannabis has given birth to a brand-new industry, and in many places you can now easily purchase cannabis online or in a store. Today we’re speaking to Steffen Schenk from mīhī cannabis. He’s the SVP of Customer Experience, and we are going to talk about how you create a customer-centric retail experience for a product that has been underground for as long as any of us can remember.