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VoiceOS Briefing
Voice is not about voice (only)
We have been waiting on the rise of bots for years now. I remember how in 2015 people were going crazy on chatbots and that it will be the “Next big thing”. Revolutions in technology are multi stepped. It has been quiet, but it’s growing. Now what happen with voice and chatbots? With aggregated together, you can provide a seamless experience, transparently to the end user of communication between a voice app and your chatbot. Following voice command prompts, inter-related services will communicate to provision requests, such as booking a preferred airline, hotel and transport services for a meeting taking place in two weeks’ time. A multimodal, context based interface powered and started by voice; is what we see when we think of a voice-first world. All of those mediums needs to be aware of the other, the chatbot, the smart assistant, the skills, plus all the services we have available today to know when a plane is landing in Chicago, to make reservations to restaurants, everything that is powering the web today.
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